What Is DOEJAE Help?

DOEJAE HELP is the branding for our support to our customers. Once you still have access to the Internet, we can remotely support any problem that you have by downloading and installing our support software DOEJAE HELP powered by Remote Helpdesk. With our DOEJAE HELP software, you initiate all access to your computer. Technicians at DOEJAE will not have access to your computer without you first initiating the connection.

You can also log your computer related problem or make your request directly within our helpdesk application DOEJAE SUPPORT. Within DOEJAE SUPPORT, you can also view a history of your logged calls, view the history of issues on a particular device, or access the knowledge base where known issues and resolutions are maintained by DOEJAE’s consultants.